DETAILED FLOW
INTERVIEW FROM THE CUSTOMER
Clarify customer complaints before inspection. First of all, perform an interview utilizing Diagnostic Work Sheet and reproduce symptoms as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving Nissan Pathfinder vehicle with customer, if necessary.
CAUTION:
Customers are not professional. Never guess easily like “maybe the customer means that...,” or “maybe the customer mentions this symptom”.
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GO TO 2.
CHECK SYMPTOM
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by protection function. Refer to Protection Function.
CAUTION:
When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.
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GO TO 3.
PERFORM SELF-DIAGNOSIS
CONSULT
Select “Self Diagnostic Result” mode of “ALL MODE AWD/4WD”.
Is any DTC detected?
YES>>Record or print self-diagnosis results. GO TO 4.
NO>>GO TO 6.
RECHECK SYMPTOM
CONSULT
Erase self-diagnostic results for “ALL MODE AWD/4WD”.
Perform DTC confirmation procedures for the error detected system.
NOTE:
If some DTCs are detected at the same time, determine the order for performing the diagnosis based on DTC Inspection Priority Chart.
Is any DTC detected?
YES>>GO TO 5.
NO>>Check harness and connectors based on the information obtained by interview. Refer to Intermittent Incident.
REPAIR OR REPLACE ERROR-DETECTED PARTS
Repair or replace error-detected parts.
Reconnect part or connector after repairing or replacing.
When DTC is detected, erase self-diagnostic results for “ALL MODE AWD/4WD”.
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GO TO 7.
IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS
Estimate error-detected system based on symptom diagnosis and perform inspection.
Can the error-detected system be identified?
YES>>GO TO 7.
NO>>Check harness and connectors based on the information obtained by interview. Refer to Intermittent Incident.
FINAL CHECK
CONSULT
Check the reference value for 4WD control unit.
Recheck the symptom and check that symptom is not reproduced on the same conditions.
Is the symptom reproduced?
YES>>GO TO 3.
NO>>Inspection End.
Description
In general, customers have their own criteria for a problem. Therefore, it is important to understand the symptom and status well enough by asking the customer about his/her concerns carefully. To systemize all the information for the diagnosis, prepare the interview sheet referring to the interview points.
In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected.
Interview sheet sample
Interview sheet | |||||
---|---|---|---|---|---|
Customer name | MR/MS | Registration number | Initial year registration | ||
Nissan Pathfinder Vehicle type | VIN | ||||
Storage date | Engine | Mileage | Mile (km) | ||
Symptom | □Nissan Pathfinder Vehicle does not enter 4WD mode. | ||||
□4WD warning icon/display is displayed. | |||||
□Heavy tight-corner braking symptom occurs | |||||
□Noise □Vibration | |||||
□Others ( ) |
|||||
First occurrence | □Recently □Others ( ) | ||||
Frequency of occurrence | □Always □Under a certain conditions of □Sometimes (time(s)/day) | ||||
Climate conditions | □Irrelevant | ||||
Weather | □Fine □Cloud □Rain □Snow □Others ( ) | ||||
Temperature | □Hot □Warm □Cool □Cold □Temperature (Approx. °C) | ||||
Relative humidity | □High □Moderate □Low | ||||
Road conditions |
□Urban area □Suburb area □High way □Mountain road (uphill or down hill) □Rough road |
||||
Operation conditions, etc. |
□Irrelevant □When engine starts □During idling □During driving □During acceleration □At constant speed driving □During deceleration □During cornering (right curve or left curve) |
||||
Other conditions | |||||
Memo |
When replacing 4WD control unit (integrated with actuator assembly of electro-hydraulic coupling assembly) and electro-hydraulic coupling assembly, the following work is required:
For the work procedure, refer to Work Procedure.
CONSULT
4WD control unit programming
NOTE:
Since Nissan Pathfinder vehicle specifications are not yet written in a new 4WD control unit, it is necessary to write them with CONSULT.
Air bleeding and initialize oil deterioration level of electro-hydraulic coupling oil
NOTE:
Before starting, make sure:
ASIST on the CONSULT has been synchronized to the current date.
All CONSULT software updates (if any) have been installed.
REPLACING CONTROL UNIT
Ignition switch OFF.
Replace electro-hydraulic coupling assembly or AWD control unit (integrated with actuator assembly). Refer to Disassembly.
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GO TO 2.
PERFORM AWD CONTROL UNIT PROGRAMMIMG
CONSULT
NOTE:
You must establish communication with the Nissan server to access the calibration data files, and perform the appropriate programming by obtaining ROM data ID of AWD control unit.
Select “Re/programming, Configuration” from the main menu of the CONSULT.
NOTE:
If Nissan Pathfinder vehicle “Automatic Selection (VIN)” could not be retrieved, proceed with “Manual Selection (Nissan Pathfinder Vehicle Name)”, then confirm your selection.
Select “ALL MODE AWD/4WD” when prompted
Select “Data Via Auto Programming”, and follow the instructions according to the procedure in CONSULT Operation Manual.
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GO TO 3.
PERFORM AIR BLEEDING AND INITIALIZE OIL DETERIORATION LEVEL
Perform air bleeding and initialize oil deterioration level of electro-hydraulic coupling oil. Refer to Description.
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Work End.
When the electro-hydraulic coupling oil is drained, such as when replacing or removing/installing electro-hydraulic coupling component parts, the air bleeding and initialize oil deterioration level of electro-hydraulic coupling oil is required after fill with new electro-hydraulic coupling oil.
PREPARATIONS BEFORE WORK
Set the vehicle in the following condition:
Temperature condition is 14°F (-10°C) or higher.
Nissan Pathfinder Vehicle is stopped on a flat place.
Engine running.
Battery voltage condition is 14.2 V or more.
NOTE:
If the battery voltage is low, it is necessary to add a booster.
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GO TO 2.
AIR BLEEDING AND INITIALIZE OIL DETERIORATION LEVEL
CONSULT
Ignition switch OFF to ON.
Select “BLEED AIR & INITIALIZE OIL DETERIORATION LEVEL” in “Work support” mode of “ALL MODE AWD/4WD”.
Select “Start”.
Follow the instructions in CONSULT.
NOTE:
When air bleeding is activated, operation noise is heard from the lower part of the Nissan Pathfinder vehicle, but this is not a malfunction.
Is “Completed” displayed?
YES>>GO TO 3.
NO>>Perform self-diagnosis for “ALL MODE AWD/4WD” and check detected DTC. Refer to DTC Index.
CHECK OIL LEVEL
Check oil level for electro-hydraulic coupling oil again and add oil if necessary. Refer to Adjustment.
NOTE:
The oil level may be reduced after air bleeding.
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GO TO 4.
FINAL CHECK
CONSULT
Perform DTC confirmation procedure for DTC “C1220-54”. Refer to DTC Description.
Is DTC “C1220-54” detected?
YES>>Proceed to diagnosis procedure: Refer to DTC Diagnosis Procedure.
NO>>Work End.
Nissan Pathfinder Info Center
Email: info@nipathfinder.com
Phone: +1 (800) 123-4567
Address: 123 Pathfinder Blvd, Nashville, TN 37214, USA
Working Hours: Mon–Fri, 9:00 AM – 5:00 PM (EST)